PANAFRICA 

<article tabindex="-1" dir="auto" data-turn-id="ff8e1b6d-74bc-4181-8f24-e8bc222b7b11" data-testid="conversation-turn-21" data-scroll-anchor="false" data-turn="user" id="isPasted"><span style="color: rgb(0, 0, 0);"><br></span></article><article tabindex="-1" dir="auto" data-turn-id="150262f9-3174-45c2-9fb1-adf7ebf09ecc" data-testid="conversation-turn-22" data-scroll-anchor="true" data-turn="assistant"><div tabindex="-1"><div data-message-author-role="assistant" data-message-id="150262f9-3174-45c2-9fb1-adf7ebf09ecc" dir="auto" data-message-model-slug="gpt-5-mini"><p data-start="0" data-end="152"><span style="font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">Promo codes and discount vouchers are for one-time use only. We will not be able to issue a new voucher once your returned item has been received.</span></p></div></div></article>

Promo codes and discount vouchers are for one-time use only. We will not be able to issue a new voucher once your returned item has been received.

I used a promo code or discount voucher on a returned item. Can I request a new discount?

Returns

How to create your account ?

How can I access my account?

How do I sign up for the Panafrica newsletter?

How do I delete my account?

I forgot my password. What should I do?

My account

How can I check if my order was successfully placed?

How can I track my order?

I haven’t received my order confirmation email. What should I do?

Can I cancel or change my order?

From which countries can I place an order?

Can I pay in 3 interest-free installments?

I would like an invoice for my order

Why was my order cancelled?

Orders

What is the shipping time for my order?

What are the shipping costs?

Shipping

How long do I have to return my order?

How long does it take for my return to be processed?

How do I return an item?

Are returns free?

What return options are available?

I used a promo code or discount voucher on a returned item. Can I request a new discount?Updated 20 days ago